Overwatch 2 Defense Matrix Explained

Overwatch 2 Defense Matrix Explained
Images via Blizzard

Written by 

Tarran Stockton


4th Oct 2022 09:49

You may be wondering after some recent news, what is the Overwatch 2 Defense Matrix? Overwatch 2 hasn't just changed things up when it comes to the characters, gameplay, and mechanics, as Blizzard has focused on improving the security and creating a safer community of players. Part of this is the Defense Matrix initiative, but what exactly does it include, and how will it affect players? Read on for our explainer of the Overwatch 2 Defense Matrix. 

Overwatch 2 Defense Matrix Explained

Overwatch 2 Defense Matrix Explained
Click to enlarge

When Overwatch 2 launches on October 4, it will look and feel a bit different to the original game. Not only are there new Overwatch 2 characters, mechanics, maps, and game modes, but there is also a brand-new security initiative called Defense Matrix. Some of you may recognise that name as one of D.Va's abilities, but this goes far beyond the gameplay, as this is Blizzard's attempt at creating a safer community for all players. 


There are a few different aspects to the Overwatch 2 Defense Matrix, but one of the main goals, detailed in the blog post on the Overwatch website, is to "define, develop, and nurture programs that will ensure a positive experience for all players." Describing it further, the blog post stated it will "ensure competitive integrity at every level of play by rapidly identifying and eliminating cheaters and disruptive players." 

Overwatch 2 Defense Matrix Features

Overwatch 2 Defense Matrix Explained
Click to enlarge

There are a number of features new to the game as part of the Defense Matrix initiative. Firstly, is Overwatch 2 SMS protect, which requires all players to link their mobile phone number and Battle.net account to access the game.

Many of the Defense Matrix features are baked into the game itself, such as audio transcriptions, which means Blizzard can collect audio recordings of voice chat to analyse for disruptive behaviour. Another of these systems is the First Time User Experience (FTUE) which is a new introduction designed for players new to Overwatch 2 specifically. 

The endorsement system has also been overhauled, with a single category in each match instead of three, and the removal of the ability to endorse enemy players. Blizzard hopes this change will make it easier for positive players to retain high endorsement levels. Competitive has a small change too, with players unable to see teammate's ranks before a game in the hopes that people won't pass judgement on players immediately based on their rank. Lastly, General Chat has also been removed from the game due to the frequency of disruptive behaviour that occurred. 

That's all for our explainer of the Overwatch 2 Defense Matrix, and now you have a general understanding of its purpose. If you want to know more, check out the blog post on the Overwatch website here

We also have a primer on the Overwatch 2 battle pass, which covers how it works, and what rewards you can earn for your time. 

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