Apex Legends compensates fans with free packs after account reset incident

Apex Legends compensates fans with free packs after account reset incident
Images via Respawn Entertainment

Written by 

Alex Garton

Published 

11th Apr 2024 15:55

The April 2 Apex Legends patch was a disaster for Respawn Entertainment, as it accidentally reset a huge number of accounts for seemingly no reason at all.

Players not only lost hard-earned levels but also skins and, in some cases, even Heirlooms. This was a massive cause for concern, and shortly after, fans were demanding answers, a fix, and, most of all, compensation for the incident that occurred.

While the accounts have begun to be restored, the devs decided to compensate every Apex competitor with a small gift to say sorry.

Respawn compensates players with 8 Apex Legends packs

 

Taking to X on April 10, Respawn thanked the fanbase for their "patience" as it works through the "data outage" and the "data recovery" process.

As a way of apologising for what happened, it gifted everyone in the community eight Apex Legends packs. These weren't only given to those affected, but also just any regular competitor who has an account. So, make sure to log on to crack them open.

Apex Legends fans argue packs do not make up for "horrific experience"

 

Sign Up To Our Newsletter

Get exclusive news, content, and discounts sent directly to your inbox

You've joined our newsletter. Thank you!
Sorry, there has been an issue in subscribing to the newsletter.

Not everyone is convinced eight packs is enough, though, with some describing the feeling of losing their Heirloom as a "horrific experience."

Others in the thread also claim that they're still missing thousands of Apex Coins that they paid for. So, opening eight packs to receive "white and blues" isn't enough of an apology - they just want their coins back.

"8 packs of commons and rares for the apology of an actual horrific experience from their game," said one user, with another claiming, "8 F**KING PACKS??? I’m still missing 6,700 coins."

It's worth noting that the devs have made it clear that they're still restoring reset accounts, so if you're still missing collectables, it may take a little while before Respawn can implement a fix.

Alex Garton
About the author
Alex Garton
Alex is a Senior Writer at GGRecon. With a BA (Hons) in English, he has previously written for Dexerto & Gfinity. Specialising in Call of Duty & Apex Legends, he loves (attempting) to improve his aim in competitive shooters and will always make time for a single-player RPG.
Why trust GGRecon?

Established in 2019, we don’t just cover games - we live them. Our expert team is full of dedicated gamers, qualified journalists, and industry insiders who collectively boast decades of experience covering gaming and esports. This deep-rooted expertise allows us to provide authoritative and nuanced perspectives first-hand from a team who are playing, and researching every game covered on our website. 

Our foundation is built on a profound commitment to editorial independence, ensuring our content remains free from external influence and advertising pressures and is held to the highest level of editorial conduct, integrity, and quality. 

Every article on GGRecon comes from rigorous research, informed analysis, and a passion for gaming that resonates with our readers. We uphold these standards through a transparent editorial policy, accessible here, which governs our processes and maintains our accountability.

Trending
Apex Legends 'hump strafing' trick is absurdly overpowered
Apex Legends fans slam Horizon for being absurdly 'broken' in Solos
TSM Verhulst reveals which Apex Legends pros are trialling to replace ImperialHal
Apex Legends Lifeline rework leak reveals powerful new abilities
Apex Legends fans torn as ImperialHal quits TSM and joins biggest rivals