League Of Legends "Failed To Receive Platform SIPT" - How To Fix

League Of Legends "Failed To Receive Platform SIPT" - How To Fix
Images via Riot Games

Written by 

Liam Ho


15th Jul 2022 16:17

The client for League of Legends isn't known to be the greatest. Recently players have been having while trying to log in and are faced with a "Failed to Receive Platform SIPT" error. This has also been known to happen during Champion Select, as well as midgame. This League of Legends error is usually caused by an internet connection issue, server issues/ downtime or firewall problems.

Below, we'll run through though some potential fixes for this pesky League of Legends error so you can get back to playing the ever-popular MOBA.

  • Have you seen Nilah, the new League Of Legends champion? Check out our Nilah abilities guide

How To Fix "Failed To Receive Platform SIPT" Error In League Of Legends

Fixing this error can be tough, so here are some ways to troubleshoot:

Check Riot's server status via their Website

One of the biggest reasons why players may be having connection problems is that the server itself may just be down or having issues. Checking the Riot website for your region's server status will ensure that you're the only one having the issue. 


Resetting Internet Connection/ Modem 

The next thing to check would be your internet connection. Something could be possibly hogging the bandwidth or causing a connection issue with Riot's server. If all seems good, resetting your Router/ Modem would be the next step in diagnosing the problem. 

Checking your Firewall and Making Exceptions

If resetting your modem/ router isn't working, it's a good idea to check your firewall. It may be that you'll need to let League of Legends through by whitelisting it. Here is how to do so:

  • Head to your Windows Settings
  • Click on the Security button and select the Windows Security tab on the left
  • Select Firewall & Network Protection
  • Click on Allow an app through firewall
  • Find League of Legends or the Riot Client along the list and make sure both the private and public boxes are ticked
  • Save the settings

Make sure to check if Windows Firewall is turned on before you launch League of Legends again!

Changing your DNS server settings 

Another possible fix that has worked for players is changing DNS server settings. It's important to note that this could totally alter the internet settings within your PC, and should only be done if no other ways have been found. It's also a good idea to take note of what settings you had before, in case you need to change them back later.

Changing your DNS server settings can be done via:

  • Accessing the Control Panel on your PC
  • Then, click on the Network and Internet option 
  • Head to the Network and Sharing Center and click on Change Adapter Settings found on the left
  • Right-click on the connection that you want to configure, if you use an Ethernet cable select the Ethernet option 
  • Select properties from the dropdown menu 
  • Double click on Internet Protocol Version 4 (TCP/ IPv4)
  • Select Use the following DNS server addresses and fill in the spaces with this:
    • Preferred DNS server: 8. 8. 8. 8
    • Alternate DNS server: 8. 8. 4. 4
  • Check the Validate settings upon exit

Need some League of Legends Mythic Essence? Check out our guide on how to get it.

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