Why do I get a black screen in Helldivers 2?

Why do I get a black screen in Helldivers 2?
Images via Arrowhead Studios

Written by 

Tarran Stockton

Published 

20th Feb 2024 11:22

Helldivers 2 has taken gaming by storm recently with its horde shooter gameplay, but many are wondering why they find a black screen when loading the game up.

Helldivers 2 doesn't reinvent the wheel, but it brings a refreshing cooperative shooter gameplay loop that's attracted tonnes of players. It's not all smooth sailing though, and its success has brought about some issues like the black screen bug that much of the playerbase is suffering from. Learn what is and why it's happening below.

Why do I get a black screen in Helldivers 2?

If you're getting a black screen when loading up Helldivers 2, it means the servers are at capacity, and you're part of a lengthy queue for getting back online

The black screen is only temporary though, and if you wait you will eventually get to a game screen that reads "Servers at capacity. Please try again later." 

Helldivers 2 server error
Click to enlarge

It only took 10 minutes of waiting for the black screen to go away for me, but your mileage may vary depending on when you try to go online.

From the error screen, you can continue to wait in the queue, and you'll eventually get into the game, but it may be a long time. 

It's fair to say the game has been a victim of its own success, as Arrowhead Studios was not prepared for such a high player count

This means the devs have been working to expand the servers, with it currently capped at 450,000 players as of writing this, which is more than double the original capacity. 

As Arrowhead continues to work on the back-end, we assume server issues will begin to lessen, but there's currently no timeframe for this. 

Sign Up To Our Newsletter

Get exclusive news, content, and discounts sent directly to your inbox

You've joined our newsletter. Thank you!
Sorry, there has been an issue in subscribing to the newsletter.

Check out our Helldivers 2 homepage for more guides. We've also covered how to earn Super Credits for free, the Twitch drops, how to unlock and use Boosters, and the best stratagems tier list.

Tarran is a Senior Guides Writer at GGRecon. He previously wrote reviews for his college newspaper before studying Media and Communication at university. His favourite genres include role-playing games, strategy games, and boomer shooters - along with anything indie. You can also find him in the pit at local hardcore shows.

Trending
Best weapons in Helldivers 2, tier list for early & late game unlocks
What's in the Democratic Detonation Warbond for Helldivers 2?
How to find and take out Factory Striders in Helldivers 2
The Catalog Expansion in Helldivers 2 hints at something big on the horizon
How to kill Helldivers 2 Trooper enemies & where to find them