Hundreds of PlayStation accounts reportedly being ‘permanently’ suspended

Hundreds of PlayStation accounts reportedly being ‘permanently’ suspended
Google | Sony

Written by 

Joseph Kime


5th Dec 2023 11:50

Over the years, the PlayStation Network has proved itself not to be the most secure network in the gaming space. It was around a decade ago now that it was compromised by hackers, shutting down the systems for weeks and forcing PlayStation to dish out copies of Infamous as compensation.

Players have never really forgotten this, and as digital security becomes more and more crucial as our lives stray further into the digital realm, PlayStation has had to do some serious work to win back player trust. But now, it looks like it's fallen back once again. In some cases, it's been done irreparably.

PlayStation accounts are being permanently suspended

Some PlayStation players have reported that their accounts have been stripped from the network and permanently suspended, and it seems that nobody actually knows why.

"This account is permanently suspended from PlayStation Network due to violations of the PlayStation Network Terms of Service and User Agreement," reads a message issued to one unfortunate user, and as news of the suspension has spread, other users have reported experiencing the same thing.

It seems that nobody actually knows why this was issued, and in the first instance, the best that PlayStation's customer service could do was tell them to make a new account before disconnecting from the conversation. But thankfully, it looks like some good news is beginning to appear.

PlayStation accounts appear to be slowly returning

PlayStation Store
Click to enlarge

Those who have had their accounts obliterated in silence could do with attempting another sign-in, as one of the initial reports of the issue has been resolved, as the unfortunate user has followed up their existing tweet with one that simply reads, "My account just worked!!!"

As noted by The Verge, there's no mention of the problem on the PlayStation support's "important notices" page. Neither the PlayStation or Ask PlayStation Twitter accounts mention it either. It's interesting to note that this was highlighted 10 months ago on Reddit, suggesting it could be a recurring problem. 

It’s good news that there seems to be some some sort of fix, but it's frustrating that this is a problem that existed in the first place. PlayStation isn't best known for its security, for good reason, and it's proving yet again that there's room for improvement.

Joseph Kime is the Senior Trending News Journalist for GGRecon from Devon, UK. Before graduating from MarJon University with a degree in Journalism, he started writing music reviews for his own website before writing for the likes of FANDOM, Zavvi and The Digital Fix. He is host of the Big Screen Book Club podcast, and author of Building A Universe, a book that chronicles the history of superhero movies. His favourite games include DOOM (2016), Celeste and Pokemon Emerald.

Switch 2 apparently ‘delayed’ until 2025 for a very specific reason
Picking the ‘best’ game of the ’00s isn’t as easy as you’d think
Gamers reveal darkest secrets, and they're pretty evil
Riot Games' fighting game revealed as 2XKO, aiming for 2025 release
Bloodborne Director gives new hope to PS5 remake